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Anthem Blue Cross and Blue Shield of Kentucky

Kentucky • 187 prefixes

Also known as: ABCBS Kentucky, Anthem BCBS Kentucky

Billing reference

Provider phone
(855) 661-2028

Verified Aug 2026 · source

1 exception — check before you submit

Other departments

  • (866) 947-9398 — provider contracting concerns, fee schedules, and demographic updates
Electronic payer ID
00660

Verified Aug 2026 · source

1 exception — check before you submit

Depends on the claim type

  • 00160 — Institutional claims (UB-04 / 837I)
Claims mailing address
P.O. Box 61010, Virginia Beach, VA 23466-1010

Verified Aug 2026 · source

2 exceptions — check before you submit

Depends on the plan type

  • P.O. Box 105557, Atlanta, GA 30348-5557 — FEP (Federal Employee Program) claims
  • P.O. Box 105187, Atlanta, GA 30348 — general commercial claims
Timely filing limit
90 daysCompare all plans

Verified Aug 2026 · source

1 exception — check before you submit

Depends on the claim stage

  • 365 days — corrected claims (provided initial claim was submitted within 90 days)
Prior authorization phone
(855) 661-2028

Billing Anthem Blue Cross and Blue Shield of Kentucky from outside Kentucky?

Usually you do not send the claim to Anthem Blue Cross and Blue Shield of Kentucky. Under the BlueCard program, a provider treating a member from another Blue plan submits the claim to their own local Blue Cross Blue Shield plan, which then routes it to Anthem Blue Cross and Blue Shield of Kentucky for processing.

  • The payer ID and claims address above are for filing within Kentucky. Filing from elsewhere, use your local plan's details instead.
  • Prior authorizationis generally handled by the member's home plan — so Anthem Blue Cross and Blue Shield of Kentucky, wherever you are.
  • Your timely filing limit is set by your own contract with your local Blue plan, not by the figure above. 365 days is customary but contracts vary.
  • To check eligibility and benefits for an out-of-area Blue member, call 1-800-676-BLUE (1-800-676-2583).

Arrangements vary by contract, and self-funded (ASO) accounts can differ — confirm with your local Blue plan before filing. See the BlueCard Program Provider Manual for the full rules.

About Anthem Blue Cross and Blue Shield of Kentucky

Independent licensee providing commercial, Medicaid, and other health plans in Kentucky.