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Blue Cross and Blue Shield of North Carolina

North Carolina • 215 prefixes

Also known as: Blue Cross NC, BCBS North Carolina

Billing reference

Provider phone: (800) 214-4844
Verified Aug 2026 · source
2 exceptions — check before you submit
Depends on the plan type
(919) 489-7431 — FEP (Federal Employee Program) general inquiries
Other departments
(888) 333-8594 — Blue e network/Blue Premier eSolutions HelpDesk
Electronic payer ID: SB810
Verified Aug 2026 · source
1 exception — check before you submit
Depends on the plan type
00602 — Healthy Blue + Medicare (HMO D-SNP) only
Claims mailing address: P.O. Box 35, Durham, NC 27702
Verified Aug 2026 · source
4 exceptions — check before you submit
Depends on the plan type
P.O. Box 61010, Virginia Beach, VA 23466 — Healthy Blue (Medicaid) claims
Depends on the claim type
P.O. Box 2100, Winston-Salem, NC 27102 — Dental Blue claims
P.O. Box 2400, Winston-Salem, NC 27102 — Dental Blue Select claims
Depends on the claim stage
P.O. Box 2291, Durham, NC 27702-2291 — Provider inquiries and appeals
Timely filing limit: 180 daysCompare all plans
Verified Aug 2026 · source
2 exceptions — check before you submit
Depends on your network status
450 days — Nonparticipating providers (12 months)
540 days — Nonparticipating providers or members submitting claims (18 months)
Prior authorization phone: (800) 214-4844
Provider website: https://www.bluecrossnc.com/providers

Billing Blue Cross and Blue Shield of North Carolina from outside North Carolina?

Usually you do not send the claim to Blue Cross and Blue Shield of North Carolina. Under the BlueCard program, a provider treating a member from another Blue plan submits the claim to their own local Blue Cross Blue Shield plan, which then routes it to Blue Cross and Blue Shield of North Carolina for processing.

The payer ID and claims address above are for filing within North Carolina. Filing from elsewhere, use your local plan's details instead.
Prior authorizationis generally handled by the member's home plan — so Blue Cross and Blue Shield of North Carolina, wherever you are.
Your timely filing limit is set by your own contract with your local Blue plan, not by the figure above. 365 days is customary but contracts vary.
To check eligibility and benefits for an out-of-area Blue member, call 1-800-676-BLUE (1-800-676-2583).

Arrangements vary by contract, and self-funded (ASO) accounts can differ — confirm with your local Blue plan before filing. See the BlueCard Program Provider Manual for the full rules.

Blue Cross and Blue Shield of North Carolina

Billing reference

Billing Blue Cross and Blue Shield of North Carolina from outside North Carolina?

About Blue Cross and Blue Shield of North Carolina

All 215 prefixes for Blue Cross and Blue Shield of North Carolina