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Empire Blue Cross Blue Shield

New York • 563 prefixes

Also known as: Empire Blue, ABCBS New York

Billing reference

Provider phone: (800) 397-1630
1 exception — check before you submit
Other departments
(929) 946-6500 — Anthem MLTC Provider Services (managed long-term care)
Electronic payer ID: 00803
Verified Aug 2026 · source
1 exception — check before you submit
Other cases
45302 — Anthem Blue Cross and Blue Shield (post-rebrand name for Empire)
Claims mailing address: P.O. Box 1407, Church Street Station, New York, NY 10008
Verified Aug 2026 · source
Timely filing limit: 90 daysCompare all plans
Verified Aug 2026 · source
2 exceptions — check before you submit
Depends on your network status
450 days — non-participating providers and facilities
Depends on the claim stage
60 days — corrected claims from date of payment or Remittance Advice
Prior authorization phone: (800) 397-1630
Provider website: https://mediprovider.empireblue.com

Billing Empire Blue Cross Blue Shield from outside New York?

Usually you do not send the claim to Empire Blue Cross Blue Shield. Under the BlueCard program, a provider treating a member from another Blue plan submits the claim to their own local Blue Cross Blue Shield plan, which then routes it to Empire Blue Cross Blue Shield for processing.

The payer ID and claims address above are for filing within New York. Filing from elsewhere, use your local plan's details instead.
Prior authorizationis generally handled by the member's home plan — so Empire Blue Cross Blue Shield, wherever you are.
Your timely filing limit is set by your own contract with your local Blue plan, not by the figure above. 365 days is customary but contracts vary.
To check eligibility and benefits for an out-of-area Blue member, call 1-800-676-BLUE (1-800-676-2583).

Arrangements vary by contract, and self-funded (ASO) accounts can differ — confirm with your local Blue plan before filing. See the BlueCard Program Provider Manual for the full rules.

Empire Blue Cross Blue Shield

Billing reference

Billing Empire Blue Cross Blue Shield from outside New York?

About Empire Blue Cross Blue Shield

All 563 prefixes for Empire Blue Cross Blue Shield