AOI

BCBS Prefix AOI

Blue Cross Blue Shield of Texas

Texas • PPO, HMO, EPO, Medicare Advantage

Billing essentials

Provider phone
(800) 451-0287
Electronic payer ID
00246
Claims mailing address
P.O. Box 660044, Dallas, TX 75266-0044
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(800) 451-0287

Coverage under prefix AOI

PPO

This prefix is associated with a PPO plan. Preferred Provider Organization coverage gives members flexibility to see specialists without referrals and to use out-of-network providers at higher cost-sharing. Claims can be submitted for both in-network and out-of-network services, though reimbursement rates differ.

HMO

HMO (Health Maintenance Organization) plans require members to choose a primary care physician (PCP) and obtain referrals before seeing specialists. Out-of-network services are generally not covered except in emergencies. Claims must be submitted to the payer listed above and should include referral authorization when applicable.

EPO

EPO (Exclusive Provider Organization) plans require members to use in-network providers, similar to an HMO. The key difference is that referrals are usually not required to see a specialist. Out-of-network care is not covered except in emergency situations. Submit claims to the payer listed above.

Medicare Advantage

Medicare Advantage coverage under this prefix means the plan administers Medicare Part A and Part B benefits on behalf of CMS. These claims may have different processing rules than commercial claims, including different prior authorization requirements and appeal timelines. CMS timely filing rules (365 days) typically apply.

About Blue Cross Blue Shield of Texas

Independent licensee providing commercial, Medicare and Medicaid plans to Texas members.