CAG

BCBS Prefix CAG

Blue Shield of California

California • HMO, PPO, EPO, POS, Catastrophic

Billing essentials

Provider phone
(800) 468-9935
Electronic payer ID
94036
Claims mailing address
P.O. Box 272630, Chico, CA 95927-2630
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(800) 541-6652

Coverage under prefix CAG

HMO

This prefix is linked to an HMO plan. Health Maintenance Organization coverage requires members to use in-network providers and coordinate care through a designated primary care physician. Referrals are typically required for specialist visits. Claims submitted without proper referral documentation may be denied.

PPO

PPO coverage under this prefix means the member can access any provider. In-network providers have negotiated rates with the plan, while out-of-network providers are reimbursed based on usual and customary charges. Prior authorization is generally not required for routine services but may be needed for high-cost procedures.

EPO

This prefix is associated with an EPO plan. Exclusive Provider Organization coverage combines elements of HMO and PPO plans: members must stay in-network like an HMO, but can self-refer to specialists like a PPO. Out-of-network services are not covered except for emergencies.

POS

POS (Point of Service) plans combine features of HMO and PPO coverage. Members choose a primary care physician and can get referrals to see in-network specialists at lower cost, or self-refer to out-of-network providers at higher cost. Claims should include referral information when the member uses the in-network benefit level.

About Blue Shield of California

Nonprofit health plan providing 6 million Californians with affordable healthcare coverage including HMO, PPO, dental, and vision plans for individuals, families, and employers.