CIO

BCBS Prefix CIO

Capital Blue Cross

Pennsylvania • HMO, PPO, EPO, POS, Short-Term, Vision

Billing essentials

Provider phone
(717) 541-7000
Electronic payer ID
SB910
Claims mailing address
2500 Elmerton Ave, Harrisburg, PA 17177
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(717) 541-7000

Coverage under prefix CIO

HMO

HMO coverage means this member must use providers within the plan's network. A primary care physician serves as the care coordinator and must authorize specialist referrals. Emergency services are the primary exception to the network requirement. Always verify referral status before providing non-emergency specialty care.

PPO

This is a Preferred Provider Organization (PPO) prefix. PPO plans are the most common BCBS plan type. Members have the freedom to self-refer to specialists. Claims for in-network services are typically processed faster and reimbursed at higher rates than out-of-network claims.

EPO

EPO coverage under this prefix means the member must use network providers but does not need referrals for specialist visits. This plan type is becoming more common as it offers lower premiums than PPO plans while providing more flexibility than HMOs. Verify network status before providing services.

POS

This prefix is linked to a POS plan. Point of Service coverage gives members a choice at the time of service: use the HMO-style in-network benefit with a referral for lower costs, or access out-of-network providers at reduced coverage levels. The billing approach depends on which option the member chooses.

About Capital Blue Cross

Independent licensee of the Blue Cross Blue Shield Association serving 21 counties in Central Pennsylvania and the Lehigh Valley.