HEZ

BCBS Prefix HEZ

Blue Cross and Blue Shield of Illinois

Illinois • EPO, Traditional Indemnity, HMO

Billing essentials

Provider phone
(877) 860-2837
Electronic payer ID
00621
Claims mailing address
P.O. Box 650712 Dallas, TX 75265-0712
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(800) 654-7385

Coverage under prefix HEZ

EPO

Under this EPO prefix, the member has no out-of-network coverage for routine care. However, unlike HMO plans, no referral is needed to see a specialist within the network. When billing, confirm the provider's network participation status with the plan before submitting the claim.

Traditional Indemnity

This prefix includes traditional indemnity coverage. Indemnity plans are the oldest form of health insurance and offer maximum provider choice with no network restrictions. Members pay a percentage of charges after meeting their deductible. Reimbursement is based on reasonable and customary rates for the service area.

HMO

Under this HMO prefix, the member's coverage is limited to the plan's provider network. Care is coordinated through a primary care physician. Specialist visits require a referral from the PCP. When billing, confirm that the referring provider and the referral authorization number are included on the claim.

About Blue Cross and Blue Shield of Illinois

State's only statewide customer-owned health insurer and independent licensee of the Blue Cross Blue Shield Association. Serves Illinois with commercial, Medicare, Medicaid and other plans.