HLX

BCBS Prefix HLX

Blue Cross and Blue Shield of Massachusetts

Massachusetts • EPO, PPO, Traditional Indemnity

Billing essentials

Provider phone
(800) 443-6657
Electronic payer ID
00200
Claims mailing address
P.O. Box 986030, Boston MA 02298
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(800) 443-6657

Coverage under prefix HLX

EPO

Under this EPO prefix, the member has no out-of-network coverage for routine care. However, unlike HMO plans, no referral is needed to see a specialist within the network. When billing, confirm the provider's network participation status with the plan before submitting the claim.

PPO

PPO (Preferred Provider Organization) plans allow members to visit any healthcare provider without a referral. In-network providers cost less, but out-of-network care is still covered at a reduced rate. When billing for a PPO plan, submit claims directly to the payer listed above. No referral documentation is needed.

Traditional Indemnity

This is a traditional indemnity prefix. Unlike managed care plans (HMO, PPO, EPO), indemnity plans do not use provider networks. There are no referral requirements and no restrictions on which providers the member can see. Submit claims to the payer listed above for reimbursement at the plan's allowed rate.

About Blue Cross and Blue Shield of Massachusetts

Independent licensee serving Massachusetts members with commercial, Medicare and Medicaid plans.