HQX

BCBS Prefix HQX

Highmark Blue Shield of Northeastern New York

New York • Medicaid, HMO, POS

Billing essentials

Provider phone
(866) 459-4418
Electronic payer ID
SB865
Claims mailing address
P.O. Box 15013, Albany, NY 12212
Timely filing limit
90 daysCompare all plans
Prior authorization phone
(866) 459-4418

Coverage under prefix HQX

Medicaid

Medicaid managed care under this BCBS prefix means the state has contracted with this plan to administer Medicaid benefits. Balance billing Medicaid members is prohibited. Timely filing requirements may follow state Medicaid rules rather than the plan's commercial deadlines. Contact the plan to confirm submission requirements.

HMO

Under this HMO prefix, the member's coverage is limited to the plan's provider network. Care is coordinated through a primary care physician. Specialist visits require a referral from the PCP. When billing, confirm that the referring provider and the referral authorization number are included on the claim.

POS

This is a Point of Service (POS) prefix. POS plans offer flexibility similar to a PPO but incentivize in-network care through lower cost-sharing. Members designate a primary care physician who can issue referrals for the highest level of benefits. Out-of-network claims are covered but at significantly reduced rates.

About Highmark Blue Shield of Northeastern New York

Highmark Western and Northeastern New York Inc. providing commercial, Medicare and Medicaid plans in Northeastern New York.