IXO

BCBS Prefix IXO

Blue Shield of California

California • Medicare Advantage, High-Deductible Health Plan (HDHP), HMO

Billing essentials

Provider phone
(800) 468-9935
Electronic payer ID
94036
Claims mailing address
P.O. Box 272630, Chico, CA 95927-2630
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(800) 541-6652

Coverage under prefix IXO

Medicare Advantage

This prefix is associated with Medicare Advantage. MA plans combine hospital (Part A) and medical (Part B) coverage, and many include prescription drug coverage (Part D). When billing, confirm whether the plan uses the same payer ID for MA claims as for commercial claims, as many BCBS companies use separate IDs.

HDHP

Under this HDHP prefix, the member's plan has a higher deductible than traditional coverage. This affects patient cost-sharing but does not change how claims are submitted or processed. Use the same payer ID, claims address, and filing procedures listed above. Verify the member's remaining deductible before estimating patient responsibility.

HMO

This is a Health Maintenance Organization (HMO) prefix. HMO plans have stricter routing requirements than PPO plans. Members select a PCP who manages their care and issues referrals. Claims for specialist services should include the referral number. Out-of-network claims will typically be denied unless emergency criteria are met.

About Blue Shield of California

Nonprofit health plan providing 6 million Californians with affordable healthcare coverage including HMO, PPO, dental, and vision plans for individuals, families, and employers.