JOY

BCBS Prefix JOY

Blue Cross Blue Shield of Rhode Island

Rhode Island • Medicaid, HMO, Medicare Advantage

Billing essentials

Provider phone
(401) 274-4848
Electronic payer ID
SB880
Claims mailing address
500 Exchange Street, Providence, RI 02903
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(401) 274-4848

Coverage under prefix JOY

Medicaid

Medicaid managed care under this BCBS prefix means the state has contracted with this plan to administer Medicaid benefits. Balance billing Medicaid members is prohibited. Timely filing requirements may follow state Medicaid rules rather than the plan's commercial deadlines. Contact the plan to confirm submission requirements.

HMO

This prefix is linked to an HMO plan. Health Maintenance Organization coverage requires members to use in-network providers and coordinate care through a designated primary care physician. Referrals are typically required for specialist visits. Claims submitted without proper referral documentation may be denied.

Medicare Advantage

Medicare Advantage coverage under this prefix means the plan administers Medicare Part A and Part B benefits on behalf of CMS. These claims may have different processing rules than commercial claims, including different prior authorization requirements and appeal timelines. CMS timely filing rules (365 days) typically apply.

About Blue Cross Blue Shield of Rhode Island

Independent licensee providing commercial, Medicare and Medicaid plans to Rhode Island members.