NAU

BCBS Prefix NAU

Excellus BlueCross BlueShield

New York • High-Deductible Health Plan (HDHP), EPO, POS

Billing essentials

Provider phone
(800) 278-1247
Electronic payer ID
00805
Claims mailing address
P.O. Box 21146 Eagan, MN 55121
Timely filing limit
90 daysCompare all plans
Prior authorization phone
(800) 278-1247

Coverage under prefix NAU

HDHP

HDHP coverage under this prefix means the member carries a higher annual deductible in exchange for lower monthly premiums. Claims are processed normally but the member's cost-sharing will be higher than standard plans until the deductible is met. Preventive services are typically the exception and are covered at no cost to the member.

EPO

EPO (Exclusive Provider Organization) plans require members to use in-network providers, similar to an HMO. The key difference is that referrals are usually not required to see a specialist. Out-of-network care is not covered except in emergency situations. Submit claims to the payer listed above.

POS

This prefix is linked to a POS plan. Point of Service coverage gives members a choice at the time of service: use the HMO-style in-network benefit with a referral for lower costs, or access out-of-network providers at reduced coverage levels. The billing approach depends on which option the member chooses.

About Excellus BlueCross BlueShield

Health insurance company serving Central New York and surrounding regions with commercial, Medicare and Medicaid plans.