ORU

BCBS Prefix ORU

Blue Cross Blue Shield of Tennessee

Tennessee • PPO, High-Deductible Health Plan (HDHP), EPO

Billing essentials

Provider phone
(800) 924-7141
Electronic payer ID
53767
Claims mailing address
1 Cameron Hill Circle, 3G2, Chattanooga, TN 37402
Timely filing limit
450 daysCompare all plans
Prior authorization phone
(800) 924-7141

Coverage under prefix ORU

PPO

This prefix is associated with a PPO plan. Preferred Provider Organization coverage gives members flexibility to see specialists without referrals and to use out-of-network providers at higher cost-sharing. Claims can be submitted for both in-network and out-of-network services, though reimbursement rates differ.

HDHP

Under this HDHP prefix, the member's plan has a higher deductible than traditional coverage. This affects patient cost-sharing but does not change how claims are submitted or processed. Use the same payer ID, claims address, and filing procedures listed above. Verify the member's remaining deductible before estimating patient responsibility.

EPO

EPO coverage under this prefix means the member must use network providers but does not need referrals for specialist visits. This plan type is becoming more common as it offers lower premiums than PPO plans while providing more flexibility than HMOs. Verify network status before providing services.

About Blue Cross Blue Shield of Tennessee

Independent licensee providing commercial, Medicare and Medicaid plans to Tennessee members.