RTO

BCBS Prefix RTO

Blue Cross and Blue Shield of Massachusetts

Massachusetts • EPO, Medicare Advantage, Traditional Indemnity

Billing essentials

Provider phone
(800) 443-6657
Electronic payer ID
00200
Claims mailing address
P.O. Box 986030, Boston MA 02298
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(800) 443-6657

Coverage under prefix RTO

EPO

This is an Exclusive Provider Organization (EPO) prefix. EPO plans do not cover out-of-network care except in genuine emergencies. Members can see any in-network specialist without a referral from their primary care physician. Claims for out-of-network non-emergency services will be denied.

Medicare Advantage

Under this prefix, the member may have Medicare Advantage coverage administered by this BCBS plan. MA claims are subject to CMS regulations in addition to the plan's own policies. Balance billing restrictions apply. Verify the member's specific MA plan details and confirm the correct payer ID for electronic submission.

Traditional Indemnity

Traditional indemnity coverage under this prefix is a fee-for-service plan. Members can see any provider without network restrictions or referral requirements. The plan reimburses a set percentage of usual and customary charges. Claims are submitted directly to the payer listed above.

About Blue Cross and Blue Shield of Massachusetts

Independent licensee serving Massachusetts members with commercial, Medicare and Medicaid plans.