XLQ

BCBS Prefix XLQ

Blue Cross and Blue Shield of Hawaii (HMSA)

Hawaii • High-Deductible Health Plan (HDHP), Medicaid, HMO

Billing essentials

Provider phone
(800) 966-6198
Electronic payer ID
HMSA1
Claims mailing address
P.O. Box 860 Honolulu, HI 96808-0860
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(800) 966-6198
Provider website
https://hmsa.com

Coverage under prefix XLQ

HDHP

HDHP coverage under this prefix means the member carries a higher annual deductible in exchange for lower monthly premiums. Claims are processed normally but the member's cost-sharing will be higher than standard plans until the deductible is met. Preventive services are typically the exception and are covered at no cost to the member.

Medicaid

Under this prefix, the member may have Medicaid coverage managed by this BCBS plan. Medicaid claims have specific rules around cost-sharing, balance billing, and timely filing that override the plan's standard commercial policies. Contact the plan's Medicaid provider services line for submission details.

HMO

This is a Health Maintenance Organization (HMO) prefix. HMO plans have stricter routing requirements than PPO plans. Members select a PCP who manages their care and issues referrals. Claims for specialist services should include the referral number. Out-of-network claims will typically be denied unless emergency criteria are met.

About Blue Cross and Blue Shield of Hawaii (HMSA)

Independent licensee of the Blue Cross Blue Shield Association serving Hawaii members with commercial, Medicare and Medicaid plans.