ZEM

BCBS Prefix ZEM

Blue Cross Blue Shield of Tennessee

Tennessee • EPO, POS, Medicaid

Billing essentials

Provider phone
(800) 924-7141
Electronic payer ID
53767
Claims mailing address
1 Cameron Hill Circle, 3G2, Chattanooga, TN 37402
Timely filing limit
450 daysCompare all plans
Prior authorization phone
(800) 924-7141

Coverage under prefix ZEM

EPO

EPO coverage under this prefix means the member must use network providers but does not need referrals for specialist visits. This plan type is becoming more common as it offers lower premiums than PPO plans while providing more flexibility than HMOs. Verify network status before providing services.

POS

This is a Point of Service (POS) prefix. POS plans offer flexibility similar to a PPO but incentivize in-network care through lower cost-sharing. Members designate a primary care physician who can issue referrals for the highest level of benefits. Out-of-network claims are covered but at significantly reduced rates.

Medicaid

Under this prefix, the member may have Medicaid coverage managed by this BCBS plan. Medicaid claims have specific rules around cost-sharing, balance billing, and timely filing that override the plan's standard commercial policies. Contact the plan's Medicaid provider services line for submission details.

About Blue Cross Blue Shield of Tennessee

Independent licensee providing commercial, Medicare and Medicaid plans to Tennessee members.