ZEX

BCBS Prefix ZEX

Blue Cross Blue Shield of Tennessee

Tennessee • HMO, Medicaid, Traditional Indemnity

Billing essentials

Provider phone
(800) 924-7141
Electronic payer ID
53767
Claims mailing address
1 Cameron Hill Circle, 3G2, Chattanooga, TN 37402
Timely filing limit
450 daysCompare all plans
Prior authorization phone
(800) 924-7141

Coverage under prefix ZEX

HMO

This prefix is linked to an HMO plan. Health Maintenance Organization coverage requires members to use in-network providers and coordinate care through a designated primary care physician. Referrals are typically required for specialist visits. Claims submitted without proper referral documentation may be denied.

Medicaid

Medicaid managed care under this BCBS prefix means the state has contracted with this plan to administer Medicaid benefits. Balance billing Medicaid members is prohibited. Timely filing requirements may follow state Medicaid rules rather than the plan's commercial deadlines. Contact the plan to confirm submission requirements.

Traditional Indemnity

This prefix includes traditional indemnity coverage. Indemnity plans are the oldest form of health insurance and offer maximum provider choice with no network restrictions. Members pay a percentage of charges after meeting their deductible. Reimbursement is based on reasonable and customary rates for the service area.

About Blue Cross Blue Shield of Tennessee

Independent licensee providing commercial, Medicare and Medicaid plans to Tennessee members.