ZLO

BCBS Prefix ZLO

Regence Blue Cross Blue Shield

Oregon/Idaho/Utah/Washington • Medicare Advantage, Traditional Indemnity, EPO

Billing essentials

Provider phone
(800) 253-0838
Electronic payer ID
84980
Claims mailing address
200 SW Market St, Portland, OR 97201-5715
Timely filing limit
90 daysCompare all plans
Prior authorization phone
(800) 253-0838

Coverage under prefix ZLO

Medicare Advantage

Medicare Advantage coverage under this prefix means the plan administers Medicare Part A and Part B benefits on behalf of CMS. These claims may have different processing rules than commercial claims, including different prior authorization requirements and appeal timelines. CMS timely filing rules (365 days) typically apply.

Traditional Indemnity

This prefix includes traditional indemnity coverage. Indemnity plans are the oldest form of health insurance and offer maximum provider choice with no network restrictions. Members pay a percentage of charges after meeting their deductible. Reimbursement is based on reasonable and customary rates for the service area.

EPO

This is an Exclusive Provider Organization (EPO) prefix. EPO plans do not cover out-of-network care except in genuine emergencies. Members can see any in-network specialist without a referral from their primary care physician. Claims for out-of-network non-emergency services will be denied.

About Regence Blue Cross Blue Shield

Regence Group Administrators providing plans across Oregon, Idaho, Utah and Washington regions with commercial, Medicare and Medicaid options.