ZPI

BCBS Prefix ZPI

Blue Shield of California

California • POS, EPO, High-Deductible Health Plan (HDHP)

Billing essentials

Provider phone
(800) 468-9935
Electronic payer ID
94036
Claims mailing address
P.O. Box 272630, Chico, CA 95927-2630
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(800) 541-6652

Coverage under prefix ZPI

POS

This prefix is linked to a POS plan. Point of Service coverage gives members a choice at the time of service: use the HMO-style in-network benefit with a referral for lower costs, or access out-of-network providers at reduced coverage levels. The billing approach depends on which option the member chooses.

EPO

EPO (Exclusive Provider Organization) plans require members to use in-network providers, similar to an HMO. The key difference is that referrals are usually not required to see a specialist. Out-of-network care is not covered except in emergency situations. Submit claims to the payer listed above.

HDHP

This prefix is associated with a High-Deductible Health Plan. HDHP members pay more out-of-pocket before insurance coverage begins. These plans are commonly paired with HSA or HRA accounts. When billing, be aware that the member may have significant cost-sharing responsibility until their annual deductible is satisfied.

About Blue Shield of California

Nonprofit health plan providing 6 million Californians with affordable healthcare coverage including HMO, PPO, dental, and vision plans for individuals, families, and employers.