ZRO

BCBS Prefix ZRO

Anthem Blue Cross Blue Shield of Ohio

Ohio • HMO, Traditional Indemnity, Medicare Advantage

Billing essentials

Provider phone
(800) 282-1016
Electronic payer ID
00870
Claims mailing address
P.O. Box 105557, Atlanta, GA 30348-5557
Timely filing limit
90 daysCompare all plans
Prior authorization phone
(800) 282-1016

Coverage under prefix ZRO

HMO

HMO coverage means this member must use providers within the plan's network. A primary care physician serves as the care coordinator and must authorize specialist referrals. Emergency services are the primary exception to the network requirement. Always verify referral status before providing non-emergency specialty care.

Traditional Indemnity

Traditional indemnity coverage under this prefix is a fee-for-service plan. Members can see any provider without network restrictions or referral requirements. The plan reimburses a set percentage of usual and customary charges. Claims are submitted directly to the payer listed above.

Medicare Advantage

This prefix is associated with Medicare Advantage. MA plans combine hospital (Part A) and medical (Part B) coverage, and many include prescription drug coverage (Part D). When billing, confirm whether the plan uses the same payer ID for MA claims as for commercial claims, as many BCBS companies use separate IDs.

About Anthem Blue Cross Blue Shield of Ohio

Independent licensee providing commercial, Medicare and Medicaid plans to Ohio members.