ZXA

BCBS Prefix ZXA

Blue Cross Blue Shield of Tennessee

Tennessee • Medicaid, Traditional Indemnity, EPO

Billing essentials

Provider phone
(800) 924-7141
Electronic payer ID
53767
Claims mailing address
1 Cameron Hill Circle, 3G2, Chattanooga, TN 37402
Timely filing limit
450 daysCompare all plans
Prior authorization phone
(800) 924-7141

Coverage under prefix ZXA

Medicaid

Medicaid managed care under this BCBS prefix means the state has contracted with this plan to administer Medicaid benefits. Balance billing Medicaid members is prohibited. Timely filing requirements may follow state Medicaid rules rather than the plan's commercial deadlines. Contact the plan to confirm submission requirements.

Traditional Indemnity

Under this indemnity prefix, the member has fee-for-service coverage. There is no provider network, no referral requirement, and no primary care physician gatekeeper. Claims are processed based on the plan's fee schedule. While less common than managed care plans, indemnity coverage is still offered by some BCBS companies.

EPO

EPO (Exclusive Provider Organization) plans require members to use in-network providers, similar to an HMO. The key difference is that referrals are usually not required to see a specialist. Out-of-network care is not covered except in emergency situations. Submit claims to the payer listed above.

About Blue Cross Blue Shield of Tennessee

Independent licensee providing commercial, Medicare and Medicaid plans to Tennessee members.