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Arkansas Blue Cross and Blue Shield

Arkansas • 127 prefixes

Also known as: ABCBS

Billing reference

Provider phone
(501) 378-2364
4 exceptions — check before you submit

Depends on the plan type

  • (800) 676-2583 — benefits for all out-of-state policies
  • (800) 482-6655 — federal employees

Other departments

  • (800) 287-4188 — Provider Services
  • (800) 810-2583 — provider services general line
Electronic payer ID
00520

Verified Aug 2026 · source

Also written as 12021

1 exception — check before you submit

Depends how you submit

  • ARKBS — Alternative clearinghouse identifier
Claims mailing address
P.O. Box 2181, Little Rock, AR 72203

Verified Aug 2026 · source

1 exception — check before you submit

Depends on the product

  • PO Box 8069, Little Rock, AR 72203 — Health Advantage HMO (BlueCard claims)
Timely filing limit
180 daysCompare all plans

Verified Aug 2026 · source

Prior authorization phone
(800) 482-8416

Billing Arkansas Blue Cross and Blue Shield from outside Arkansas?

Usually you do not send the claim to Arkansas Blue Cross and Blue Shield. Under the BlueCard program, a provider treating a member from another Blue plan submits the claim to their own local Blue Cross Blue Shield plan, which then routes it to Arkansas Blue Cross and Blue Shield for processing.

  • The payer ID and claims address above are for filing within Arkansas. Filing from elsewhere, use your local plan's details instead.
  • Prior authorizationis generally handled by the member's home plan — so Arkansas Blue Cross and Blue Shield, wherever you are.
  • Your timely filing limit is set by your own contract with your local Blue plan, not by the figure above. 365 days is customary but contracts vary.
  • To check eligibility and benefits for an out-of-area Blue member, call 1-800-676-BLUE (1-800-676-2583).

Arrangements vary by contract, and self-funded (ASO) accounts can differ — confirm with your local Blue plan before filing. See the BlueCard Program Provider Manual for the full rules.

About Arkansas Blue Cross and Blue Shield

Non-profit health insurance company providing coverage to Arkansas members with commercial and Medicaid plans. Member of the Blue Cross Blue Shield Association.