HEI

BCBS Prefix HEI

Arkansas Blue Cross and Blue Shield

Arkansas • PPO, EPO, High-Deductible Health Plan (HDHP)

Billing essentials

Provider phone
(501) 378-2364
Electronic payer ID
00520
Claims mailing address
P.O. Box 2181, Little Rock, AR 72203
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(800) 482-8416

Coverage under prefix HEI

PPO

This is a Preferred Provider Organization (PPO) prefix. PPO plans are the most common BCBS plan type. Members have the freedom to self-refer to specialists. Claims for in-network services are typically processed faster and reimbursed at higher rates than out-of-network claims.

EPO

EPO coverage under this prefix means the member must use network providers but does not need referrals for specialist visits. This plan type is becoming more common as it offers lower premiums than PPO plans while providing more flexibility than HMOs. Verify network status before providing services.

HDHP

This prefix is associated with a High-Deductible Health Plan. HDHP members pay more out-of-pocket before insurance coverage begins. These plans are commonly paired with HSA or HRA accounts. When billing, be aware that the member may have significant cost-sharing responsibility until their annual deductible is satisfied.

About Arkansas Blue Cross and Blue Shield

Non-profit health insurance company providing coverage to Arkansas members with commercial and Medicaid plans. Member of the Blue Cross Blue Shield Association.