HPX

BCBS Prefix HPX

Blue Cross and Blue Shield of Alabama

Alabama • PPO, EPO, Medicare Advantage

Billing essentials

Provider phone
(205) 220-6899
Electronic payer ID
00510
Claims mailing address
450 Riverchase Parkway East, Birmingham, AL 35244-2858
Timely filing limit
730 daysCompare all plans
Prior authorization phone
(205) 988-2245

Coverage under prefix HPX

PPO

Under this PPO prefix, members are covered for both in-network and out-of-network care. The plan pays a higher percentage of allowed charges when members use participating providers. No gatekeeper or primary care referral is required. Verify the member's specific benefits for cost-sharing details.

EPO

This is an Exclusive Provider Organization (EPO) prefix. EPO plans do not cover out-of-network care except in genuine emergencies. Members can see any in-network specialist without a referral from their primary care physician. Claims for out-of-network non-emergency services will be denied.

Medicare Advantage

Medicare Advantage coverage under this prefix means the plan administers Medicare Part A and Part B benefits on behalf of CMS. These claims may have different processing rules than commercial claims, including different prior authorization requirements and appeal timelines. CMS timely filing rules (365 days) typically apply.

About Blue Cross and Blue Shield of Alabama

Nonprofit health insurance company providing coverage to over 3 million members in Alabama. Member of the Blue Cross Blue Shield Association since 1936.