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Blue Cross and Blue Shield of Alabama

Alabama • 401 prefixes

Also known as: BCBSAL, SB510

Billing reference

Provider phone: 1-877-231-7239
Verified Aug 2026 · source
3 exceptions — check before you submit
Depends on the plan type
(800) 517-6425 — Out-of-State General Provider Inquiry - Automated IVR
Depends on your network status
(800) 760-6852 — In-State General Provider Inquiry - Participating hospitals
(205) 733-7016 — Non-participating hospitals and providers
Electronic payer ID: 00510
Verified Aug 2026 · source
Claims mailing address: 450 Riverchase Parkway East, Birmingham, AL 35244-2858
Verified Aug 2026 · source
4 exceptions — check before you submit
Depends on the claim type
P.O. Box 2294, Birmingham, AL 35201-2294 — Professional claims for Writers Guild of America health plans
Depends on the claim stage
P.O. Box 10401, Birmingham, AL 35202 — FEP (Federal Employee Program) claims and appeals
P.O. Box 360899, Birmingham, AL 35236-0899 — Overpayments / Payment Processing
Other departments
P.O. Box 362142, Birmingham, AL 35236-2142 — Credentialing / Provider Data
Timely filing limit: 730 daysCompare all plans
Verified Aug 2026 · source
1 exception — check before you submit
Depends on the plan type
450 days — Blue Advantage (Medicare Advantage) claims
Prior authorization phone: (205) 988-2245
Provider website: https://providers.bcbsal.org

Billing Blue Cross and Blue Shield of Alabama from outside Alabama?

Usually you do not send the claim to Blue Cross and Blue Shield of Alabama. Under the BlueCard program, a provider treating a member from another Blue plan submits the claim to their own local Blue Cross Blue Shield plan, which then routes it to Blue Cross and Blue Shield of Alabama for processing.

The payer ID and claims address above are for filing within Alabama. Filing from elsewhere, use your local plan's details instead.
Prior authorizationis generally handled by the member's home plan — so Blue Cross and Blue Shield of Alabama, wherever you are.
Your timely filing limit is set by your own contract with your local Blue plan, not by the figure above. 365 days is customary but contracts vary.
To check eligibility and benefits for an out-of-area Blue member, call 1-800-676-BLUE (1-800-676-2583).

Arrangements vary by contract, and self-funded (ASO) accounts can differ — confirm with your local Blue plan before filing. See the BlueCard Program Provider Manual for the full rules.

About Blue Cross and Blue Shield of Alabama

Nonprofit health insurance company providing coverage to over 3 million members in Alabama. Member of the Blue Cross Blue Shield Association since 1936.

Blue Cross and Blue Shield of Alabama

Billing reference

Billing Blue Cross and Blue Shield of Alabama from outside Alabama?

About Blue Cross and Blue Shield of Alabama

All 401 prefixes for Blue Cross and Blue Shield of Alabama