IOA

BCBS Prefix IOA

Blue Cross Blue Shield of Arizona

Arizona • EPO, Traditional Indemnity, HMO

Billing essentials

Provider phone
(844) 995-2583
Electronic payer ID
53589
Claims mailing address
P.O. Box 2924, Phoenix, AZ 85062-2924
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(602) 864-4320

Coverage under prefix IOA

EPO

This prefix is associated with an EPO plan. Exclusive Provider Organization coverage combines elements of HMO and PPO plans: members must stay in-network like an HMO, but can self-refer to specialists like a PPO. Out-of-network services are not covered except for emergencies.

Traditional Indemnity

This is a traditional indemnity prefix. Unlike managed care plans (HMO, PPO, EPO), indemnity plans do not use provider networks. There are no referral requirements and no restrictions on which providers the member can see. Submit claims to the payer listed above for reimbursement at the plan's allowed rate.

HMO

This prefix is linked to an HMO plan. Health Maintenance Organization coverage requires members to use in-network providers and coordinate care through a designated primary care physician. Referrals are typically required for specialist visits. Claims submitted without proper referral documentation may be denied.

About Blue Cross Blue Shield of Arizona

Non-profit health insurance company and independent licensee of the Blue Cross Blue Shield Association serving more than 2 million members across Arizona with commercial, Medicaid, and Medicare plans.