IVR

BCBS Prefix IVR

Blue Cross Blue Shield of Arizona

Arizona • HMO, Traditional Indemnity, Medicaid

Billing essentials

Provider phone
(844) 995-2583
Electronic payer ID
53589
Claims mailing address
P.O. Box 2924, Phoenix, AZ 85062-2924
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(602) 864-4320

Coverage under prefix IVR

HMO

HMO coverage means this member must use providers within the plan's network. A primary care physician serves as the care coordinator and must authorize specialist referrals. Emergency services are the primary exception to the network requirement. Always verify referral status before providing non-emergency specialty care.

Traditional Indemnity

Traditional indemnity coverage means the member has fee-for-service insurance with no network limitations. Any licensed provider can be seen without referrals. Claims are reimbursed based on usual, customary, and reasonable (UCR) charges. The member typically pays a deductible and a percentage of allowed charges.

Medicaid

Medicaid coverage under this prefix means the member's Medicaid benefits are administered by a BCBS managed care plan. Medicaid managed care claims may have different submission requirements, payer IDs, and timely filing deadlines than commercial claims. Verify the specific Medicaid plan details with the payer.

About Blue Cross Blue Shield of Arizona

Non-profit health insurance company and independent licensee of the Blue Cross Blue Shield Association serving more than 2 million members across Arizona with commercial, Medicaid, and Medicare plans.