ONQ

BCBS Prefix ONQ

Blue Cross and Blue Shield of Alabama

Alabama • EPO, High-Deductible Health Plan (HDHP), POS

Billing essentials

Provider phone
(205) 220-6899
Electronic payer ID
00510
Claims mailing address
450 Riverchase Parkway East, Birmingham, AL 35244-2858
Timely filing limit
730 daysCompare all plans
Prior authorization phone
(205) 988-2245

Coverage under prefix ONQ

EPO

EPO (Exclusive Provider Organization) plans require members to use in-network providers, similar to an HMO. The key difference is that referrals are usually not required to see a specialist. Out-of-network care is not covered except in emergency situations. Submit claims to the payer listed above.

HDHP

HDHP coverage under this prefix means the member carries a higher annual deductible in exchange for lower monthly premiums. Claims are processed normally but the member's cost-sharing will be higher than standard plans until the deductible is met. Preventive services are typically the exception and are covered at no cost to the member.

POS

This prefix is linked to a POS plan. Point of Service coverage gives members a choice at the time of service: use the HMO-style in-network benefit with a referral for lower costs, or access out-of-network providers at reduced coverage levels. The billing approach depends on which option the member chooses.

About Blue Cross and Blue Shield of Alabama

Nonprofit health insurance company providing coverage to over 3 million members in Alabama. Member of the Blue Cross Blue Shield Association since 1936.