QAU

BCBS Prefix QAU

Blue Cross and Blue Shield of Alabama

Alabama • HMO, PPO, POS

Billing essentials

Provider phone
(205) 220-6899
Electronic payer ID
00510
Claims mailing address
450 Riverchase Parkway East, Birmingham, AL 35244-2858
Timely filing limit
730 daysCompare all plans
Prior authorization phone
(205) 988-2245

Coverage under prefix QAU

HMO

HMO coverage means this member must use providers within the plan's network. A primary care physician serves as the care coordinator and must authorize specialist referrals. Emergency services are the primary exception to the network requirement. Always verify referral status before providing non-emergency specialty care.

PPO

This prefix is associated with a PPO plan. Preferred Provider Organization coverage gives members flexibility to see specialists without referrals and to use out-of-network providers at higher cost-sharing. Claims can be submitted for both in-network and out-of-network services, though reimbursement rates differ.

POS

This is a Point of Service (POS) prefix. POS plans offer flexibility similar to a PPO but incentivize in-network care through lower cost-sharing. Members designate a primary care physician who can issue referrals for the highest level of benefits. Out-of-network claims are covered but at significantly reduced rates.

About Blue Cross and Blue Shield of Alabama

Nonprofit health insurance company providing coverage to over 3 million members in Alabama. Member of the Blue Cross Blue Shield Association since 1936.