ROK

BCBS Prefix ROK

Highmark Blue Shield of Northeastern New York

New York • EPO, Traditional Indemnity, Medicare Advantage

Billing essentials

Provider phone
(866) 459-4418
Electronic payer ID
SB865
Claims mailing address
P.O. Box 15013, Albany, NY 12212
Timely filing limit
90 daysCompare all plans
Prior authorization phone
(866) 459-4418

Coverage under prefix ROK

EPO

EPO coverage under this prefix means the member must use network providers but does not need referrals for specialist visits. This plan type is becoming more common as it offers lower premiums than PPO plans while providing more flexibility than HMOs. Verify network status before providing services.

Traditional Indemnity

This prefix includes traditional indemnity coverage. Indemnity plans are the oldest form of health insurance and offer maximum provider choice with no network restrictions. Members pay a percentage of charges after meeting their deductible. Reimbursement is based on reasonable and customary rates for the service area.

Medicare Advantage

Medicare Advantage coverage under this prefix means the plan administers Medicare Part A and Part B benefits on behalf of CMS. These claims may have different processing rules than commercial claims, including different prior authorization requirements and appeal timelines. CMS timely filing rules (365 days) typically apply.

About Highmark Blue Shield of Northeastern New York

Highmark Western and Northeastern New York Inc. providing commercial, Medicare and Medicaid plans in Northeastern New York.