ZBO

BCBS Prefix ZBO

Blue Cross Blue Shield of Rhode Island

Rhode Island • PPO, Medicare Advantage, POS

Billing essentials

Provider phone
(401) 274-4848
Electronic payer ID
SB880
Claims mailing address
500 Exchange Street, Providence, RI 02903
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(401) 274-4848

Coverage under prefix ZBO

PPO

PPO coverage under this prefix means the member can access any provider. In-network providers have negotiated rates with the plan, while out-of-network providers are reimbursed based on usual and customary charges. Prior authorization is generally not required for routine services but may be needed for high-cost procedures.

Medicare Advantage

This prefix includes Medicare Advantage coverage. MA plans follow CMS guidelines for timely filing (365 days from date of service), which may differ from the commercial plan's deadline. The payer ID for Medicare Advantage claims may differ from the standard commercial payer ID. Verify before submitting.

POS

Under this POS prefix, the member can access care both in-network and out-of-network, with cost-sharing that varies based on how the care is accessed. In-network care coordinated through the member's PCP has the lowest out-of-pocket cost. Include referral documentation when billing at the in-network benefit level.

About Blue Cross Blue Shield of Rhode Island

Independent licensee providing commercial, Medicare and Medicaid plans to Rhode Island members.