XBM

BCBS Prefix XBM

Blue Cross Blue Shield of Arizona

Arizona • EPO, HMO, POS

Billing essentials

Provider phone
(844) 995-2583
Electronic payer ID
53589
Claims mailing address
P.O. Box 2924, Phoenix, AZ 85062-2924
Timely filing limit
180 daysCompare all plans
Prior authorization phone
(602) 864-4320

Coverage under prefix XBM

EPO

EPO coverage under this prefix means the member must use network providers but does not need referrals for specialist visits. This plan type is becoming more common as it offers lower premiums than PPO plans while providing more flexibility than HMOs. Verify network status before providing services.

HMO

HMO coverage means this member must use providers within the plan's network. A primary care physician serves as the care coordinator and must authorize specialist referrals. Emergency services are the primary exception to the network requirement. Always verify referral status before providing non-emergency specialty care.

POS

This is a Point of Service (POS) prefix. POS plans offer flexibility similar to a PPO but incentivize in-network care through lower cost-sharing. Members designate a primary care physician who can issue referrals for the highest level of benefits. Out-of-network claims are covered but at significantly reduced rates.

About Blue Cross Blue Shield of Arizona

Non-profit health insurance company and independent licensee of the Blue Cross Blue Shield Association serving more than 2 million members across Arizona with commercial, Medicaid, and Medicare plans.