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Highmark Blue Cross Blue Shield of West Virginia

West Virginia • 31 prefixes

Also known as: Highmark West Virginia, Highmark BCBS WV

Billing reference

Provider phone: (800) 543-7822
Verified Aug 2026 · source
4 exceptions — check before you submit
Depends on the plan type
(833) 957-0020 — Highmark Health Options (Medicaid) provider services
(800) 242-0514 — Medical Services: Facilities
(800) 547-3627 — Medical Services: Professional Providers
Depends on the claim type
(800) 258-9808 — Behavioral Health
Electronic payer ID: 54828
Verified Aug 2026 · source
Claims mailing address: P.O. Box 7026, Wheeling, WV 26003
Verified Aug 2026 · source
3 exceptions — check before you submit
Depends on the plan type
P.O. Box 211349, Eagan, MN 55121 — Medicaid / Highmark Health Options WV claims
P.O. Box 7004, Wheeling, WV 26003 — Medicare Advantage PPO claims
Other cases
P.O. Box 1749, Parkersburg, WV 26102 — Highmark Health Options WV claims department
Timely filing limit: 365 daysCompare all plans
Verified Aug 2026 · source
2 exceptions — check before you submit
Depends on the plan type
90 days — EPSDT claims (Medicaid)
Depends on the claim stage
455 days — corrected claims (from finalization date of original claim)
Prior authorization phone: (866) 459-4418
Provider website: https://providers.highmark.com/

Billing Highmark Blue Cross Blue Shield of West Virginia from outside West Virginia?

Usually you do not send the claim to Highmark Blue Cross Blue Shield of West Virginia. Under the BlueCard program, a provider treating a member from another Blue plan submits the claim to their own local Blue Cross Blue Shield plan, which then routes it to Highmark Blue Cross Blue Shield of West Virginia for processing.

The payer ID and claims address above are for filing within West Virginia. Filing from elsewhere, use your local plan's details instead.
Prior authorizationis generally handled by the member's home plan — so Highmark Blue Cross Blue Shield of West Virginia, wherever you are.
Your timely filing limit is set by your own contract with your local Blue plan, not by the figure above. 365 days is customary but contracts vary.
To check eligibility and benefits for an out-of-area Blue member, call 1-800-676-BLUE (1-800-676-2583).

Arrangements vary by contract, and self-funded (ASO) accounts can differ — confirm with your local Blue plan before filing. See the BlueCard Program Provider Manual for the full rules.