ZPA

BCBS Prefix ZPA

Highmark Blue Cross Blue Shield of West Virginia

West Virginia • EPO, POS, Medicare Advantage

Billing essentials

Provider phone
(866) 459-4418
Electronic payer ID
RGA01
Claims mailing address
P.O. Box 870, Morgantown, WV 26507
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(866) 459-4418

Coverage under prefix ZPA

EPO

This is an Exclusive Provider Organization (EPO) prefix. EPO plans do not cover out-of-network care except in genuine emergencies. Members can see any in-network specialist without a referral from their primary care physician. Claims for out-of-network non-emergency services will be denied.

POS

Under this POS prefix, the member can access care both in-network and out-of-network, with cost-sharing that varies based on how the care is accessed. In-network care coordinated through the member's PCP has the lowest out-of-pocket cost. Include referral documentation when billing at the in-network benefit level.

Medicare Advantage

Medicare Advantage coverage under this prefix means the plan administers Medicare Part A and Part B benefits on behalf of CMS. These claims may have different processing rules than commercial claims, including different prior authorization requirements and appeal timelines. CMS timely filing rules (365 days) typically apply.

About Highmark Blue Cross Blue Shield of West Virginia

Highmark West Virginia Inc. providing commercial, Medicare and Medicaid plans.