ZPO

BCBS Prefix ZPO

Highmark Blue Cross Blue Shield of West Virginia

West Virginia • POS, Medicaid, Medicare Advantage

Billing essentials

Provider phone
(866) 459-4418
Electronic payer ID
RGA01
Claims mailing address
P.O. Box 870, Morgantown, WV 26507
Timely filing limit
365 daysCompare all plans
Prior authorization phone
(866) 459-4418

Coverage under prefix ZPO

POS

POS (Point of Service) plans combine features of HMO and PPO coverage. Members choose a primary care physician and can get referrals to see in-network specialists at lower cost, or self-refer to out-of-network providers at higher cost. Claims should include referral information when the member uses the in-network benefit level.

Medicaid

Medicaid managed care under this BCBS prefix means the state has contracted with this plan to administer Medicaid benefits. Balance billing Medicaid members is prohibited. Timely filing requirements may follow state Medicaid rules rather than the plan's commercial deadlines. Contact the plan to confirm submission requirements.

Medicare Advantage

This prefix is associated with Medicare Advantage. MA plans combine hospital (Part A) and medical (Part B) coverage, and many include prescription drug coverage (Part D). When billing, confirm whether the plan uses the same payer ID for MA claims as for commercial claims, as many BCBS companies use separate IDs.

About Highmark Blue Cross Blue Shield of West Virginia

Highmark West Virginia Inc. providing commercial, Medicare and Medicaid plans.